The second-hand marketplace Members Express Displeasure Regarding Sizing Modifications
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The popular resale platform has altered its measurement guidelines for female and kids' apparel without notifying all shoppers about the modification.
Digital Channels Reaction
Numerous buyers and vendors are posting online stating that platform listings now display an altered size classification versus the original listing as a result of the reclassification.
The platform stated the updated approach better aligns with other platforms.
It has advised users to review their products and update the measurements by hand when needed, causing user dissatisfaction.
Sizing System Updates
Before the change, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement was formerly size 12 but currently displays as UK 16-18.
Member Accounts
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, located in Scotland, said garments she listed with size 14 tags were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Required Changes
A different user, located in England, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she explained.
Marketplace Information
The app has more than 100 million shoppers, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.
